Shipping policy
SILENTRIOTS — SHIPPING POLICY
Last Updated: October 30, 2026
Order Processing
All orders are processed after payment has been successfully received.
Please allow 2–7 business days for order processing and preparation. Processing times may vary depending on product availability and order volume.
Some products are produced and shipped with the assistance of third-party fulfillment partners.
Shipping Times
Estimated shipping times:
- United States: 8-15+ days
- International: 13-23+ days
Delivery times are estimates and are not guaranteed.
Tracking Information
Tracking information will be sent to the email address provided at checkout once it becomes available.
Please allow additional time for tracking information to update.
Shipping Delays
Shipping delays may occur due to carrier issues, weather, holidays, customs, or other circumstances outside our control.
If your order experiences a significant delay, please contact our support team.
Incorrect Addresses
Customers are responsible for providing accurate shipping addresses.
Silentriots is not responsible for delivery issues resulting from incorrect information entered during checkout. Contact us immediately if you notice an address error.
Lost Packages
If your package appears lost or has not arrived, contact us with your order number. We will investigate the shipment and provide an appropriate resolution where required.
International Shipping
International orders may be subject to additional customs fees, import duties, or taxes. These charges are the customer’s responsibility unless otherwise stated at checkout.
Contact
For shipping questions, contact:
silentriotss@gmail.com
Thank you for supporting Silentriots.