Refund policy

SILENTRIOTS — REFUND & RETURN POLICY

Last updated: October 30, 2026

At Silentriots, we want every customer to receive the correct product they ordered. Please review your order carefully before completing your purchase.

1. All Sales Are Final

All sales are final. We do not accept refunds, returns, or exchanges for:

• Changing your mind.
• Ordering the wrong size yourself.
• Choosing the wrong color.
• Unwanted purchases.
• Incorrect shipping information provided by the customer.

2. Incorrect Size Received

If you receive a different size than the size you originally selected and purchased, you may qualify for a refund or replacement.

To request a resolution, you must:

• Contact us within 7 calendar days of delivery.
• Provide your order number.
• Provide a clear picture of the size shown on the product’s size label.
• Provide proof of the size originally ordered, such as your order confirmation.

Requests submitted after the 7-day period may not qualify under this policy, except where otherwise required by law.

3. Damaged or Defective Products

If your product arrives damaged or defective, contact us as soon as possible with your order number and clear pictures showing the issue.

We will review the situation and provide an appropriate resolution, including a replacement or refund where required by law.

4. Refund Approval

All refund requests are subject to review and verification.

If approved, refunds will be issued to the original payment method where possible. Processing times may vary depending on the payment provider.

5. Contact Information

For refund requests, contact:

 

silentriotss@gmail.com

Please include your order number and all required proof.

SILENTRIOTS — ALL SALES FINAL, EXCEPT APPROVED CLAIMS AND REFUNDS REQUIRED BY LAW.